Terms & Conditions

I know of no reason why I should not participate in any physical activity. Should my health change or should I require advice or support with injuries or health conditions, I will inform a JWC Manager.

I understand and am aware that participation in any form of exercise, including any and all of JWC Health & Fitness' services, involves risk. With the knowledge and understanding of these risks I choose to continue participation.

I agree to indemnify JWC Health & Fitness Ltd against all claims whatsoever arising out of participation by me in any physical exercise whilst under the supervision of my instructor.

All JWC memberships are non-refundable or transferable. Membership may be suspended at the discretion of a JWC manager for periods of leave greater than 1 month to a maximum term of 3 months per year. Written notice must be provided, including a return date.

Monthly memberships at JWC Health & Fitness Ltd are on a recurring monthly basis for a minimum term of 3 months. Your membership will automatically be extended once the Minimum Membership Period has ended for consecutive 1 month periods unless the agreement has been terminated or cancelled with notice.

If you wish to cancel your membership, please provide us with one month's written notice. Your membership will be terminated following a final payment after cancellation.

Membership may be suspended at the discretion of a JWC manager for 1 month increments up to 3 months per year. A 10% admin fee will be taken during months of suspension. Written notice must be provided, including a return date.

All personal training payments must be made prior to session commencement; pre-paid sessions are non-refundable. Cancellations must be made with at least 24 hours' notice, otherwise full payment will be charged.

Your personal training agreement is with JWC Health & Fitness Ltd and should your assigned coach no longer be available to carry out your pre-arranged sessions, we will try our utmost to rearrange this with an alternative coach with minimal disruption to your routine.

Should you have any grievance with your coach, any other JWC staff member or our facilities, we ask that you speak to a member of management in the first instance, who will attempt to resolve this issue quickly and efficiently.

We reserve the right to periodically review and adjust our prices to reflect economic conditions and business expenses. Members and clients will be notified via email at least one calendar month in advance of any change. It is the member's responsibility to ensure that they remain subscribed to our emails to receive these updates.

I agree to JWC Health & Fitness storing my personal data, including but not limited to:

• Personal Contact Information: address, phone number, email address etc.
• Results Tracking Information: weight, measurements, progress photos etc.
• Health Information
• Payment Details

We would never share this information with a third party without your consent.

I understand and am aware that JWC Health & Fitness regularly takes photos and videos of sessions for promotional purposes. This content may be used across social media platforms, on our website, email marketing and printed literature.

At JWC Health & Fitness Ltd, we strive to create a safe and supportive environment for all our members, including those who are parents. Children under the age of 16 must be supervised by a responsible adult at all times while in the gym and are not permitted to use gym equipment unless they are participating in a supervised, designated children's class or session.

Children are not permitted in the main workout areas unless part of a supervised activity. If your child has any health conditions or special needs, please inform our staff before they participate in any activity to ensure we can provide the necessary support and accommodations.

By adhering to these guidelines, we aim to maintain a safe and enjoyable environment for all members of JWC Health & Fitness Ltd.