Privacy Policy

JWC Health & Fitness Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services, visit our website, or interact with us in any way.

We collect and process various types of personal data, including but not limited to:

Name, contact details (email, phone number, address)
Date of birth and emergency contact information
Health and medical information
Payment and billing details
Communication preferences
Website usage data (e.g., IP address, cookies, browsing history)

We use your information to:

Provide and manage our services
Process payments and memberships
Personalise your training experience
Ensure your safety and well-being during training
Communicate updates, offers, and promotions (with your consent)
Improve our website and customer experience
Comply with legal and regulatory obligations

We do not sell or rent your personal data. However, we may share your information with:

Service providers who assist us in operating our business (e.g., payment processors, IT support)
Legal authorities if required by law or to protect our rights
Emergency contacts in case of health or safety concerns

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no online transmission is completely secure, and you provide your data at your own risk.

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

You have the right to:

Access and request a copy of your personal data
Correct inaccurate or incomplete data
Withdraw consent for marketing communications
Request deletion of your data, subject to legal limitations
Lodge a complaint with a data protection authority if you believe your rights have been violated

Our website may use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

We may update this Privacy Policy periodically. Any changes will be posted on this page.

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

JWC Health & Fitness Ltd.
Unit 9C, Holmes Chapel Business Park, Manor Lane, Holmes Chapel, CW4 8AF
Email: info@jwchealthandfitness.com
Phone: 01477 412 770

By using our services, you acknowledge that you have read and understood this Privacy Policy.